Privacy Policy

Who we are

Our website address is: https://www.ubill.eu.

The data controller is:

ubill s.r.o.  

Karpatské námestie 7770/10A  

831 06 Bratislava  

Slovakia  

Company ID: 56922434  

Tax ID: 2122501150


If you have any questions regarding this Privacy Policy or the processing of your personal data, you can contact us at: privacy@ubill.eu.


What personal data we collect and why we collect it

We may process the following categories of personal data:

• Identification and contact details, such as name, e-mail address, phone number, and any other information you provide through forms or communication.

• Technical data, such as IP address, browser type, operating system, device information, and cookie identifiers.

• Usage data, such as pages visited, time spent on the website, and interactions with website content.

• Transactional data, if you request a service, ask for a quotation, or otherwise enter into a contractual relationship with us.

We process personal data for the following purposes:

• To handle your inquiries and communicate with you.

• To provide our services and perform contractual obligations.

• To ensure the functionality, security, and improvement of the website.

• To comply with legal obligations.

• To protect our legitimate interests, such as website administration, misuse prevention, and security monitoring.

Where processing is based on consent, you may withdraw your consent at any time.

Comments

If visitors leave comments on the site, we collect the data shown in the comments form, as well as the visitor’s IP address and browser user agent string to help detect spam.

An anonymized string created from your e-mail address may be provided to the Gravatar service to check if you are using it. The Gravatar service privacy policy is available at: https://automattic.com/privacy/.

After approval of your comment, your profile picture may be visible to the public in the context of your comment.

Media

If you upload images or other media to the website, you should avoid uploading files with embedded location data (EXIF GPS). Visitors to the website may download and extract location data from images on the website.

Contact forms

If you submit a contact form, we may collect the data you provide, such as your name, e-mail address, phone number, and the content of your message.

We use this information only to process your request, respond to you, and maintain communication related to your inquiry. We keep contact form submissions for as long as necessary to handle the request and for a reasonable period afterward for record-keeping and customer support purposes.

We do not use contact form submissions for marketing unless you have given separate consent.

Cookies

We use cookies and similar technologies to ensure the proper functioning of the website, improve the user experience, and, where applicable, remember your preferences.

The website may use:

• Essential cookies, which are necessary for the website to function properly.

• Functional cookies, which remember your settings.

• Third-party cookies, if embedded services or external elements are used.

We do not use analytics on this website.

If you leave a comment on our site, you may opt in to saving your name, e-mail address, and website in cookies. These cookies are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies last for one year.

If you have an account and log in to this website, we will set temporary cookies to determine whether your browser accepts cookies.

Analytics

We do not use any analytics tools or website traffic tracking for analytical purposes on this website.

Who we share your data with

We do not sell personal data.

We may share personal data only with trusted service providers who help us operate the website and provide our services, such as:

• Web hosting provider.

• E-mail service provider.

• Accounting or invoicing system, if used.

• Technical support or website administration provider.

We share only the data necessary for the relevant purpose and only to the extent permitted by applicable law.

How long we retain your data

We retain personal data only for as long as necessary for the purposes for which it was collected, or for as long as required by law.

For example:

• Contact form submissions: up to 12 months.

• Contractual and customer records: for the period required by accounting, tax, and commercial regulations.

• Logs and security records: for a limited period necessary for the operation and security of the website.

• Cookies: according to their technical lifetime or until consent is withdrawn, where consent is required.

What rights you have over your data

Depending on applicable law, you may have the right to:

• Request access to your personal data.

• Request correction of inaccurate or incomplete data.

• Request deletion of your personal data.

• Request restriction of processing.

• Object to processing based on legitimate interests.

• Request data portability, where applicable.

• Withdraw consent at any time, where processing is based on consent.

• Lodge a complaint with the relevant supervisory authority.

To exercise any of these rights, please contact us using the details above.

Where we send your data

Your information may be processed on servers or by service providers located inside or outside the European Union, depending on the services we use.

If personal data is transferred outside the EU/EEA, we ensure appropriate safeguards are in place, such as:

• an adequacy decision by the European Commission,

• standard contractual clauses,

• or other lawful transfer mechanisms under applicable data protection law.

Contact information

For privacy-related questions, requests, or complaints, please contact:

ubill s.r.o.  

Karpatské námestie 7770/10A  

831 06 Bratislava  

Slovakia  

E-mail: privacy@ubill.eu

If your company is required to appoint a Data Protection Officer, please include their contact details here.

How we protect your data

We take appropriate technical and organizational measures to protect personal data against loss, misuse, unauthorized access, disclosure, alteration, or destruction.

These measures may include:

• encrypted connections via HTTPS,

• access controls and permissions management,

• strong passwords and multi-factor authentication where available,

• regular updates and security monitoring,

• staff training on data protection.

What data breach procedures we have in place

In the event of a personal data breach, we follow internal procedures to assess the incident, contain it, and determine whether notification to the supervisory authority or affected individuals is required under applicable law.

What third parties we receive data from

If we receive personal data from third parties, such as partners or service providers, we process it only for the relevant lawful and operational purpose.

What automated decision making and/or profiling we do with user data

We do not carry out automated decision-making or profiling that produces legal or similarly significant effects on users, unless explicitly stated otherwise.

Industry regulatory disclosure requirements

If additional sector-specific or regulatory disclosure obligations apply to us, we will include them in this Privacy Policy to the extent required by law.